Privacy Policy

Effective Date: June 1st 2026

[Sophie Keats.com ] ("we," "our," or "us") is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), the United Kingdom General Data Protection Regulation (UK GDPR), the European Union General Data Protection Regulation (EU GDPR), and other applicable privacy laws.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Contact information
Information submitted through forms, newsletter subscriptions, surveys, or correspondence
Any information you choose to provide when contacting us

We may also automatically collect certain information, including:

IP address
Browser type and version
Device information
Website usage information
Referral source
Cookies and similar tracking technologies

Legal Bases for Processing Personal Data

Where the GDPR applies, we process personal data on one or more of the following legal bases:

Your consent
Performance of a contract
Compliance with a legal obligation
Our legitimate interests, provided such interests do not override your fundamental rights and freedoms

How We Use Your Information

We may use your information to:

Respond to inquiries and communications
Provide newsletters, updates, and marketing communications where consent has been obtained
Improve our website and services
Analyze website traffic and user behavior
Maintain website security and prevent fraud
Comply with legal obligations
Protect our rights and legitimate business interests

Email Marketing

Where required by law, we will obtain your consent before sending marketing communications. You may withdraw your consent at any time by using the unsubscribe link included in our emails or by contacting us directly.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

This website may use cookies and similar technologies to improve user experience, analyze traffic, and enhance website functionality.

You may manage cookie preferences through your browser settings. Certain features of the website may not function properly if cookies are disabled.

Where required by applicable law, we will seek your consent before placing non-essential cookies on your device.

Sharing Personal Information

We do not sell, rent, or trade personal information.

We may share personal information with trusted third-party service providers that assist with website hosting, email communications, analytics, payment processing, or other business operations. Such providers are contractually obligated to safeguard personal information and use it only for authorized purposes.

We may also disclose information:

To comply with legal obligations
To respond to lawful requests from public authorities
To protect our legal rights, property, or safety
In connection with a business transaction such as a merger, acquisition, or sale of assets

International Transfers

Your information may be transferred to and processed in countries outside your province, country, the United Kingdom, or the European Economic Area.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place as required by applicable law.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When personal information is no longer required, it will be securely deleted, anonymized, or destroyed.

Your Privacy Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Restrict or object to certain processing activities
Withdraw consent at any time
Request data portability
Lodge a complaint with a supervisory authority or privacy regulator

We will respond to requests within the time periods required by applicable law.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Third-Party Websites

This website may contain links to third-party websites, including retailers, social media platforms, and external resources.

We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites before providing personal information.

Children's Privacy

This website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated Effective Date. Continued use of the website following any changes constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns regarding the processing of your personal information, please contact:

Sophie Keats.com using our contact page.

If you are located in the European Economic Area or the United Kingdom and believe your privacy rights have been violated, you may also have the right to lodge a complaint with your local data protection authority.

Last Updated: 2026 June